Hello Everyone,
We need your help, We (My Partners and I) need your opinions and suggestions on a few things.
The more detailed information you are willing to provide the more we can improve on our services (coming soon) in the near future.
First let me Thank you for taking the time to participate in our survey.
It only takes a few minutes to fill out. Please fill out all the information you feel comfortable with providing.
Please answer with honesty.
You may leave stuff blank if you wish but I hope you will fill out all the details.
Your impute will greatly increase our knowledge of what's important to you.
When it comes to Haitian own businesses I think we can all agree on one thing, which is the Customer service.
we are working on a project in which we would like to avoid the common made mistakes.
We are not only targeting the Haitian market but other neighbors of the community as well.
It's been long overdue, everyone familiar with my work has been asking me to open a bakery/patisserie serving the community; which will offer an array of bake goods other then bread, pate, and the water down AK100.
What I would like from you is your opinions and suggestions on what your ideal Haitian (French) Bakery/Patisserie should be like.
1.when you walk into a Haitian bakery what is the first thing that usually catches your attention?
please indicate if positive or negative and what you would do to change it
2.Thinking back on your last trip to the bakery, how was the setting (image) of the place?
would you improve it or live it as it was?
if you and a colleague was taking a coffee break, would you seat down until it was time for you to return to work? if not,why not?
3.What was the welcome like?
4. How were the bake goods presented? Did they look appetizing? Did you care?
5.Do you ever wonder in what condition the bake goods are prepared? Do you care?
6.How important is the cleanliness of the shop to you?
7.Have you been to any other bakeries/Patisseries other then Haitians?
what was that experience like? can you compare the two, from customer svc. to products?
what did you buy?
8.when you go to Haitian bakeries, what do you usually go for?
9.what is/are your favorite pastry/ies ?
10.what did you use to eat from a bakery when you were younger, you can't find in the shops anymore?
11.Anything you use to drink no one makes anymore?
12. what is your favorite soup?
13.what is your favorite dessert?
14. which is your favorite white or dark chocolate?
15. are you allergic to nuts,eggs or flour?
16.are you a vegetarian?
17.Are you a calorie counter?
18.when you read the word BAKERY what is the first thing that comes to mind?
19.what is your favorite fruit?
20.what is your favorite ice cream?
21.what is your favorite cake?
22.Haitian coffee or Star Bucks?
23.Fresh Fruits or frozen?
24.Which State/City/Country do you live in?
25. what is the name of you favorite bakery? where is it located? what do you like from it?
26.listed bellow are 10 items, can you place them 1 through 10 in order of importance to you, 1 being very important 10 not at all important
taste
customer service
cleanliness
presentations
quality of products
calories
price
atmosphere
promptness
size
can you please forward the following survey to your friends & families and ask them to send their replies to me at jlaborde25@yahoo,com thanks
I appreciate your input.
Sincerely,
Johanne
sweettreats-ny.com
jlaborde25@yahoo.com
718-810-4604
To all the young mature Haitians living in Queens/Brooklyn